Program Coordinator - Skilled Nursing

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California– training over 35,000 home care and nursing home caregivers in the past 20 years. We are pioneers in home care training and are the only organization in the country to show the value of evidence-informed training programs on both the workforce population and the low-income seniors and people with disabilities for whom they care, with curriculum licensed in four other states.

Training is one piece of a large, complex system of long-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs. With the vast majority of caregivers being immigrant women of color who live in under-invested communities across the state, we meet them where they are - providing training in six languages

CCA develops quality programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015 - the labor union that represents IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 in order to benefit the workforce and provide higher-quality care to residents through high-quality courses, certifications, and apprenticeship programs.

Position Summary: The Program Coordinator is a vital role within the organization, responsible for the development, coordination, and implementation of various educational programs. These include Nurse Assistant, Certified Nurse Assistant, Licensed Vocational Nurse programs, Apprenticeships, and other Education Fund programs. This position reports directly to the Program Manager and collaborates with other team members and departments.

Reports to: Program Manager- SN

Developed: June 2024

Salary Band: $68, 640 annual (exact salary)

Status: Salary Exempt

Work Location: Remote in Los Angeles, CA 90057

Essential Duties and Responsibilities:

• Develops, coordinates, and implements activities for the Nurse Assistant, Certified Nurse Assistant, Licensed Vocational Nurse programs, Apprenticeships, and other Education Fund programs.

• Oversee project execution, guaranteeing that specified milestones and deadlines are achieved.

• Working with the program director, manager, and other team members, to create a project plan focused on increased utilization, process improvement, and efficiency.

• Conducts targeted outreach, screening, and enrollment of candidates in collaboration with the recruitment team.

• Provide career and academic counseling support to ensure student success.

• Provides direct-to-student wrap-around support services that include needs-related payments, child care/dependent care, testing, work/training supplies, and more.

• Arranges all necessary testing, supplying work and training materials, along with additional support tailored to individual student requirements.

• Research, develop, and maintain relationships with vendors, educational partners, labor (SEIU 2015), and management stakeholders (skilled nursing facilities) to ensure a successful partnership with CCA, and our students.

• When required, draft contracts with colleges and educational vendors for review and approval by the program director. Oversees the creation and editing of payments for individual students where necessary.

• Collaborates with leadership to review budgets and invoices related to programs and services.

• Under the direction of the program director and others in leadership will create standardized program forms, standard operating procedures, and tools.

• With guidance from the program director and other team members create meeting agendas and lead team meetings.

• Conducts data collection, entry, analysis, and student performance and attendance reporting.

• Analyzes program data to plan and evaluate the program and services.

• Key contributor in the ongoing process and systems analysis to improve efficiency and outcomes across the department.

• Works with the Communications Department to develop and coordinate outreach materials, social media, and website content. Strong focus on the collection of success stories.

• A key contributor to the impact study that evaluates the entirety of the programs.

• Other duties assigned by the Program Director or Manager

Experience and Qualifications:

• AA/BA degree in healthcare or human services preferred.

• Bilingual preferred

• Experience in workforce development and training programs are preferred.

• Must be committed to working within a labor-management partnership environment.

• Minimum two years of experience in planning and implementing education and/or training programs.

• Excellent leadership and organizational skills, attention to detail, and ability to work independently and as a team lead.

• Possessing a high level of organization and attention to detail, this role requires a proactive and results-driven approach, along with the ability to effectively collaborate with team members.

• Should be adept at managing several projects at once thriving in a dynamic, high-volume work setting where fast-paced operations are the norm.

• Advanced level skills with Google Suite of products (Gmail, Drive, Docs, Sheets, Slides, etc.)

• Experience with LMS systems - Blackboard, Google Classroom, etc.

• Experience with Salesforce is required.

• Exceptional writing and presentation skills.

• Excellent interpersonal skills, experience with diverse audiences with the ability to exercise discretion in composing and delivering communications in a culturally sensitive way.

• Commitment to the goals, mission, and values of CCA.

• Possession of a valid CA Driver’s License and reliable transportation.

Extent of Supervision Received: Operates independently on routine assignments. Minimal supervision should be required for the person who is handling the essential functions of this position in a competent manner. Moderate supervision with minimal instruction may be required for special non-routine projects. Exercises a high degree of independent initiative and decision-making. Works independently within the scope and direction of the Program Director, and in accordance with organizational policies and procedures.

The statements contained in this job description reflect general details necessary to describe the principal functions of the position, the level of knowledge, the skills typically required, and the scope of responsibility. This is not an all-inclusive list of work requirements. Individuals may perform other duties as assigned, including work in other functional areas, cover absences, or as needed.

Schedule:

• Day shift

• Monday to Friday

• Exempt position

Work Location: Remote in Los Angeles, CA 90059

*Travel to the Los Angeles area for in-person meetings will be required between 2-8 times during the year

Benefits

Excellent Comprehensive Benefits Package, including:

• 100% employer-paid medical, dental, and vision coverage for employees and eligible dependents.

• Defined benefit pension plan with vesting at 3 years -CCA contributes 21% of your annual salary to your pension. In addition, we offer a 401K plan.

• Generous time off policy, including accrued vacation and sick leave.

• Fifteen (15) paid holidays, including your birthday, is a paid holiday.

At CCA, we wholeheartedly believe in fostering a compassionate and inclusive organizational culture. Recognizing that the onus is on each of us to build and sustain an environment where mutual respect reigns and equal opportunities flourish, we are eager to welcome applications from individuals of all backgrounds, cultures, and walks of life.

We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.

As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity