Director of Programs - Skilled Nursing

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California– training over 35,000 home care and nursing home caregivers in the past 20 years. We are pioneers in-home care training and are the only organization in the country to show the value of evidence-informed training programs on both the workforce population and the low-income seniors and people with disabilities for whom they care, with curriculum licensed in four other states.

Training is one piece of a large, complex system of long-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs. With the vast majority of caregivers being immigrant women of color who live in under-invested communities across the state, we meet them where they are - providing training in six languages.

CCA develops quality training programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015 - the labor union that represents IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 in order to benefit the workforce and provide higher-quality care to residents through high-quality courses, certifications, and apprenticeship programs.

*ONLY California residents eligible for interviews and hiring

Position Overview:

The Director of Programs – Skilled Nursing Fund (SNF) is a key leadership role at the Center for Caregiver Advancement (CCA), reporting to the Chief Program Officer (CPO). This position oversees the coordination, administration, and strategic direction of SNF training programs.

As part of CCA’s Education Center leadership team, the Director leads the design, development, and implementation of training programs and skilled nursing professionals. Responsibilities include program planning, staffing, budgeting, and vendor negotiations, while collaborating with the CEO and CPO to support the Skilled Nursing Facility Labor Management Training Partnership (LMTP) and address workforce needs.

Key Responsibilities:

• Lead the design, development and implementation of high-quality training programs for IHSS home care workers, partnering with the Chief Programs Officer for strategic direction. Align program activities with the organization's mission and strategic goals, developing innovative initiatives for support.

• Champion continuous improvement by driving program design and development, implementation, and oversight in collaboration with the CPO.

• Collaborate with the CPO on a program evaluation framework to assess strengths and identify improvement areas, refining program processes for optimal delivery and student experience, identifying best practices for departmental efficiency.

• Work in collaboration with CEO and CPO to support the needs of the SNF labor management training partnership (LMTP).

• Negotiate agreements with a wide variety of educational vendors.

• Partner with the CPO to develop and manage program budgets, ensuring efficient spending and infrastructure design to support the geographic spread of members across California.

• Partner with the CPO to develop and manage program budgets, ensuring efficient spending and infrastructure design to support the geographic spread of members across California.

• Collaborate with SalesForce and LMS teams to ensure secure collection and storage of student information. Ensuring data analysis of outcomes are built into design for both internal purposes and for our research partners, adhering to confidentiality guidelines.

• Work in collaboration with university affiliated research partners to design impact studies for public, partners and funders.

• Monitor recruitment and program data, taking corrective actions to optimize enrollment and retention in collaboration with the Outreach Team and Learning & Instruction Team.

• Work in collaboration with the Development Team on proposals for a wide variety of funders, including in support of collective bargaining with our union partner.

• Develops and maintains relationships with and communicates with funders, clients, SEIU Local 2015, public authorities and other stakeholders for a variety of purposes.

• Collaborate with the leadership team for smooth and efficient program delivery, ensuring program activities comply with organizational policies and procedures and grant guidelines.

• Foster strong relationships with internal and external stakeholders, including leadership, peer departments, and external agencies, to provide guidance, resolve issues, and manage programs effectively.

• Generate comprehensive program reports for management, funders, and stakeholders based on program data.

• Oversee all aspects of program operations, including staff, administration, and day-to-day activities, conducting observations, evaluations, and providing ongoing training and professional development.

• Represent CCA at local and national conferences, collaborating on design of presentations.

• Coordinates and works with the CPO, and senior leadership team to implement the strategic plan and vision of CCA.

• Keep abreast of trends and changes to home care, long-term care and healthcare industry in California and nationally.

• Perform other duties as assigned by the CPO or designee.

Qualifications:

• Bachelor’s degree in healthcare administration, labor relations, public health, education, or a related field; Master’s degree preferred.

• Bilingual preferred (in Spanish/English, Chinese/English, Korean/English, or Armenian/English).

• Two years’ experience developing program structure, with emphasis on recruitment and adult Education.

• Familiarity with the healthcare environment is strongly preferred.

• Five years of experience managing programming, with at least two years in a supervisory capacity.

• Experience assessing staff performance and developing and delivering staff training.

• Excellent leadership, communication, and organizational skills., including the ability to foster a cooperative atmosphere in a diverse community.

• Highly organized, systemic thinker with strong management skills.

• Excellent leadership, communication, and organizational skills.

• Exhibit collegiality and diplomacy within a team environment, display good work ethics and a mature understanding of cultural diversity.

• Proficiency in Google Workspace, MS Office, and learning management systems (LMS)and familiarity with databases, CRMs, Salesforce, and LMSs.

• Reliable transportation is required.

• Commitment to the goals and mission of CCA.

Salary Range: $105,000-$120,000 annually

Status: Exempt

Work Location: Hybrid in Los Angeles, CA 90057

Travel to the Los Angeles area for in-person meetings will be required approximately 12 times during the year.

Excellent Comprehensive Benefits Package:

• 100% employer-paid medical, dental, and vision coverage for employees and eligible Dependents.

• Defined benefit pension plan with vesting at 3 years -CCA contributes 21% of your annual salary to your pension. In addition, we offer a 401K plan.

• Generous time off policy, including accrued vacation and sick leave.

• 15 paid holidays, including your birthday, is a paid holiday.

At CCA, we wholeheartedly believe in fostering a compassionate and inclusive organizational culture. Recognizing that the onus is on each of us to build and sustain an environment where mutual respect reigns and equal opportunities flourish, we are eager to welcome applications from individuals of all backgrounds, cultures, and walks of life.

We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.

As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity.