Data & Research Analyst

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California– training over 35,000 home care and nursing home caregivers in the past 20 years. We are pioneers in home care training and are the only organization in the country to show the value of evidence-informed training programs on both the workforce population and the low-income seniors and people with disabilities for whom they care, with curriculum licensed in four other states.

Training is one piece of a large, complex system of long-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs. With the vast majority of caregivers being immigrant women of color who live in under-invested communities across the state, we meet them where they are - providing training in six languages

CCA develops quality training programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015 - the labor union that represents IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 in order to benefit the workforce and provide higher-quality care to residents through high-quality courses, certifications, and apprenticeship programs.

The Policy and Research Department within The Center for Caregiver Advancement (CCA) plays a crucial role in advancing the organization's mission to support and improve the caregiving industry. This department is primarily responsible for conducting comprehensive research and developing policies that address the unique challenges and needs of caregivers. Overall, the Policy and Research Department is a cornerstone of The Center for Caregiver Advancement, driving forward the organization's goals through informed policy making, strategic research initiatives, and a deep commitment to the caregiver community.

Reports To: Sr. Director of External Affairs

Location/Department: California

Job Type: Fulltime (Exempt)

Salary Range: $71,250- $78,000

Schedule: Monday to Friday

Work Location: Remote/Hybrid

*Travel to the Los Angeles area for in-person meetings will be required approximately 12 times during the year.

Position Overview: We are seeking a highly skilled and detail-oriented Data & Research Analyst to support our Data & Research team. The ideal candidate will be an exceptional writer and researcher, proficient in extracting data from various systems and ensuring its accuracy. This role requires the ability to synthesize complex data into comprehensive reports and communicate findings effectively to individuals with non-technical backgrounds. The Data & Research Analyst will be integral in conducting and evaluating both qualitative and quantitative research, contributing significantly to monitoring and evaluation of programs.

Essential Duties and Responsibilities:

• Meticulously analyze data patterns and trends to deduce actionable insights.

• Rigorously verify the accuracy and integrity of data collected from a multitude of sources, safeguarding the reliability of research outputs.

• Efficiently extract and manage data from a variety of internal and external systems, including from internal SalesForce and Learning Management System, showcasing competence in handling diverse data ecosystems.

• Employ sophisticated data analysis tools and techniques to interpret complex datasets, delivering nuanced and insightful interpretations.

• Prepare in-depth reports that encapsulate research findings, ensuring clarity and comprehensiveness in documentation.

• Translate intricate research data into accessible and understandable content for audiences without technical backgrounds.

• Create compelling presentations and visualizations to articulate program outcomes in a clear and impactful manner.

• Work in close collaboration with the Sr. Director of External Affairs to ensure research activities are tightly aligned with the organization's overarching goals.

• Actively collaborate with various departments to collect pertinent data and insights, fostering a culture of cross-functional teamwork.

• Present findings to key stakeholders and offer well-founded recommendations based on thorough research.

• Assist in crafting policy briefs and position papers, contributing to the organization's policy advocacy efforts.

• Attend workshops, seminars, and conferences to augment professional knowledge and skills, contributing to ongoing personal and professional development.

• Ensure all research activities and reports are conducted in accordance with the highest ethical standards and organizational guidelines.

• Actively participate in team meetings and contribute meaningfully to team initiatives, demonstrating a collaborative spirit.

• Assist in the preparation of grant applications and funding proposals, contributing to the financial sustainability of research initiatives.

• Provide mentorship and guidance to junior research staff, fostering a nurturing and educative environment.

• Perform comprehensive research that supports policy formulation and strategic decision-making.

• Conduct thorough research to inform policy development and strategic decisions, integrating both qualitative and quantitative data for a well-rounded analysis.

Experience and Qualifications:

• Master's degree in a relevant field (e.g., Economics, Statistics, Public Policy).

• At least 3-5 years of experience in research analysis, with a demonstrated track record of managing and cleaning large datasets, conducting meaningful analysis, in addition you will be conducting the monitoring & evaluation of programs.

• Advanced proficiency in data analysis tools such as R, STATA, SPSS, and PYTHON and experience with data visualization software such as Tableau, and Power BI. Experience with R preferred.

• Strong analytical skills with the ability to interpret complex data and transform it into actionable insights.

• Excellent written and verbal communication skills, with a knack for simplifying complex concepts for varied audiences.

• Understanding of California State Legislative & budget process.

• Exceptional attention to detail and a commitment to data accuracy and integrity.

• Proven project management skills, with the ability to manage multiple projects simultaneously.

• Strong collaborative skills, with a history of working effectively in team settings and across departments.

• Commitment to continuous learning and staying updated with the latest trends and developments in the field.

• High ethical standards and adherence to organizational guidelines and policies.

• California residency is required

Generous Benefits: Excellent benefits including 100% employer-paid medical, dental & vision for team members and eligible dependents, defined benefit pension plan with vesting at 3 years, and 401K plan. The organization also offers a generous time off & holiday schedule, with accrued vacation and sick leave.

At CCA, we wholeheartedly believe in fostering a compassionate and inclusive organizational culture. Recognizing that the onus is on each of us to build and sustain an environment where mutual respect reigns and equal opportunities flourish, we are eager to welcome applications from individuals of all backgrounds, cultures, and walks of life.

We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.

As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity.