Communications Coordinator

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California– training over 35,000 home care and nursing home caregivers in the past 20 years. We are pioneers in home care training and are the only organization in the country to show the value of evidence-informed training programs on both the workforce population and the low-income older adults and people with disabilities for whom they care, with curriculum licensed in four other states.

Training is one piece of a large, complex system of long-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs. With the vast majority of caregivers being immigrant women of color who live in under-invested communities across the state, we meet them where they are - providing training in six languages

CCA develops quality training programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015 - the labor union that represents IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 in order to benefit the workforce and provide higher-quality care to residents through high-quality courses, certifications, and apprenticeship programs.

Reports to: Communications Manager

Salary Band: $66,560-72,000 (Annual Salary)

Status: Full-Time Salary Exempt

Work Location: Remote in Los Angeles, CA 90057

*ONLY California residents will be considered

*Travel to the Los Angeles area for in-person meetings will be required 2-5 times throughout the year.

Position Summary:

The Communications Coordinator is a full time position. This position assists in implementing and coordinating communications and marketing initiatives for the organization. The Communications Coordinator will support several communications activities, including content creation and management, social media, marketing, and graphic design. The Communications Coordinator will help design materials that capture CCA’s personality and brand; maintain CCA’s website and social media accounts; assist in the creation and design of reports, newsletters, infographics, and other outreach materials; and keep the day-to-day operations of the communications department running smoothly.

Essential Duties and Responsibilities:

• Works with leadership and programs teams to implement communications programs and activities that support the organization.

• Drives graphic design for website, presentations, flyers, reports, newsletters, social media, and other collateral that advance our recruitment, fundraising, and partnerships.

• Crafts visual branding elements that amplify CCA’s messaging. Utilize CCA branding elements to deliver digestible information to internal and external stakeholders.

• Crafts Communication Director’s and Communication Manager’s campaigns, information and/or data into visually appealing content that drives viewers to take action.

• Assists Communications Manager and Communications Director in the materials creation process, including intake and assessing needs.

• Works with vendors on collateral and larger-scale materials production.

• Assists with managing the Intranet. Maintains communications database including mailing lists, contacts, graphic assets, and student profiles.

• Assists in planning and implementing an editorial calendar.

• Coordinates various communications campaigns.

• Assists with editing and proofreading of communications materials.

• Implements the social media playbook, including managing organic and paid posts and monitoring comments and inquiries.

• Tracks social media and website analytics.

• Performs other related duties as assigned by Communications Director, Communications Manager or CEO & President.

Experience and Qualifications:

• Bachelor’s degree in communications; or one to two years related experience and/or training; or equivalent combination of education and experience.

• Design skills and experience with Adobe Creative Cloud (cally Photoshop, Illustrator, and InDesign), and Canva. Working knowledge of video-editing software (FinalCut or Adobe Premier) is helpful.

• Knowledge of email marketing software (MailChimp or equivalent).

• Experience with website content management and social media networks. Knowledge of WordPress is helpful.

• Capable of thinking creatively and analytically.

• Excellent problem solving, planning, and organizational skills.

• Excellent interpersonal skills, experience with diverse audiences with the ability to exercise discretion in composing and delivering communications in a culturally sensitive way.

• Demonstrate compassion, competency, and professional accountability for interactions with caregivers, stakeholders, colleagues, and others.

• Ability to work in a team environment, use tact and diplomacy, and exhibit problem-solving skills, as well as multi-task and work well under pressure.

• Strong commitment to social and economic justice.

• Commitment to the goals, mission, and values of CCA.

Benefits:

Pension, 401k, 15 paid holidays including your birthday, and 100% paid benefits for employee & dependents.

At CCA, we wholeheartedly believe in fostering a compassionate and inclusive organizational culture. Recognizing that the onus is on each of us to build and sustain an environment where mutual respect reigns and equal opportunities flourish, we are eager to welcome applications from individuals of all backgrounds, cultures, and walks of life.

We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.

As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity