Bilingual Learning Instructor Eng/Korean

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California– training over 35,000 home care and nursing home caregivers in the past 20 years. We are pioneers in home care training and are the only organization in the country to show the value of evidence-informed training programs on both the workforce population and the low-income seniors and people with disabilities for whom they care, with curriculum licensed in four other states.

Training is one piece of a large, complex system of long-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs. With the vast majority of caregivers being immigrant women of color who live in under-invested communities across the state, we meet them where they are - providing training in six languages

CCA develops quality training programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015 - the labor union that represents IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 inorder to benefit the workforce and provide higher-quality care to residents through high-quality courses, certifications, and apprenticeship programs.

ONLY Northern California residents will be considered

Position Overview:

**Candidate must be a CA resident or moving to CA for employment**

Position Summary: Under supervision of the Program Manager, this entry-level position supports students, instructors, and programs in an academic learning environment. The Learning Support Specialist will be both a subject matter expert in all CCA course offerings and also proficient in use of the learning management system (LMS) and conferencing system (Zoom/Collaborate). Support activities may include academic advisement, creating learning groups, supporting skills competencies, deploying teaching conferencing technology, and responding to student questions and requests using best practices.

Essential Duties and Responsibilities:

• Provide comprehensive academic advisement to students across various subjects. Facilitate and support the delivery of orientation workshops to enhance classroom activities and promote student success.
• Assist instructors in virtual live courses by managing instructional tasks, including checking educational materials, reviewing instructional content, compiling student scores, and guiding students in using educational equipment.
• Help students utilize essential educational software such as email applications, word processing, and course management tools. Demonstrate the use of computer programs and guide students in accessing internet resources and equipment.
• Offer assistance to students in selected subjects for remedial, supplemental, or enrichment learning. Monitor student progress and communicate observations to instructors.
• Advise students about available programs, services, and learning resources, and orient them to these offerings.
• Collaborate with instructors to prepare and manage instructional materials, contributing to the creation of a conducive learning environment.
• Support the maintenance of student records, including tracking student progress and attendance, and undertake relevant record-keeping activities.
• Provide tailored assistance to students in using instructional conferencing systems like Zoom.
• Work in collaboration with instructors, administrators, and other student support personnel to address and meet student needs effectively.
• In partnership with instructors, engage in activities and strategies aimed at supporting student retention.
• Contribute to the daily activities of the program, ensuring efficient and effective operations.
• Collaborate with managers in the development, analysis, and assessment of Student Learning Outcomes (SLOs) to measure and enhance program effectiveness. Implement necessary program modifications based on these evaluations.
• Perform other related duties as assigned, demonstrating flexibility and adaptability in meeting the dynamic needs of the educational environment.

Experience and Qualifications:

• An Associate degree or two years' experience working in an educational setting with adult learners who have basic skills needs.
• Recent experience in providing academic support within a learning lab, learning resource center, or tutorial services strongly preferred.
• Bilingual in English and Korean
• Familiarity catering to the needs of adult students.
• Proficient in computers, various application and instructional software programs, and other technologies suitable for virtual classes.
• Experience in workshop organization and meeting facilitation practices.
• Strong problem-solving and critical thinking abilities.
• Competence in record-keeping and maintenance techniques with a keen attention to detail.
• Ability to work collegially with instructors, teammates, management, and students, fostering student success.
• Excellent oral and written communication skills, along with proven team-building abilities
• Ability to support instructors in actively attracting and engaging students in their learning.
• Ability to plan and organize work in a supportive team educational environment.

At CCA, we wholeheartedly believe in fostering a compassionate and inclusive organizational culture. Recognizing that the onus is on each of us to build and sustain an environment where mutual respect reigns and equal opportunities flourish, we are eager to welcome applications from individuals of all backgrounds, cultures, and walks of life.

We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.

As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity.

Job Type: Full-Time ( Exempt )

Pay Rate: $72,8K-$83,2K( Annual Salary)

Schedule: Various AM/PM Schedules Available Monday - Saturday

Work Location: Remote in Los Angeles, CA 90059

*Travel is required to support and oversee the Engagement Coordinators on their assigned routes and to attend events to drive the work of the CCA and the Education Fund.

Diversity is at the core of the Center for Caregiver Advancement. Our organization proudly reflects the communities we serve. We are deeply committed to fostering a compassionate and inclusive culture, understanding that our shared responsibility is to create and sustain an environment where mutual respect prevails and equal opportunities flourish.

CCA strives to create a culture of inclusion. We encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.

As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected